Harper Goldstein

About

I build website chatbots grounded in your actual policies so they stop guessing and start answering. Most of my clients are Austin e-commerce brands and a couple of Domain-based SaaS companies fielding the same billing and setup questions all day. Stack is usually OpenAI with a small vector store, embedded directly on Shopify or a custom site, with a clean handoff to a human when confidence is low. I keep the first month of tuning included because real customer questions always surface edge cases you did not plan for.