Owen Fitzgerald
San Francisco / Bay Area · Remote · English
Price Range
Under $500
Availability
Taking new clients
Response Time
Within 12 hours
Work Mode
Remote
Services
Specialties
- ·FAQ automation
- ·After-sales follow-up
Contact
About
FAQ and after-sales support automation for small DTC brands that ship out of the Bay Area but sell nationwide. The setup deflects the routine stuff, order status, sizing, returns, and escalates only what actually needs a person, so a lean support team stops drowning. I lean on tools you probably already pay for, an Intercom or Shopify app plus an OpenAI layer on top, instead of building everything from scratch. I am upfront about which features are worth the build and which are not worth your budget.
Owen Fitzgerald is featured on JustListAI — North America's largest fully free AI-professional marketplace. Based in San Francisco / Bay Area.