Hoang Tran

About

I build website chatbots that actually answer customer questions instead of looping them back to a contact form. Each bot is grounded in your real policies and product docs so it stops guessing, then hands off to a person once it is unsure. Most of my clients are retail and e-commerce shops around Scarborough, several serving the Vietnamese-Canadian community directly, so I can build and support in English or Tiếng Việt. Stack is usually OpenAI with a small vector store, embedded on Shopify or a custom site. First month of tuning is included.